Policies and Procedures

1. RECEIVING

All cars require an appointment prior to delivery. All Cars delivered without appointment will be rejected or accepted with $150.00 drop fee.

Any request for additional pictures or inspections - $30.00.Any other services must be quoted upon request.

Check Fee is $25.00 or 5%, whichever is greater.

 

2. STORAGE

Client shall have 30 days free storage from delivery until actual container loading date. All applicable storage shall be charged a monthly rate in advance, prorated to the date of loading. All Cargo Export is not responsible for any delayed cargo export, such as a lack of bookings, equipment, or other related issues.

All items removed without loading shall be charged $75.00 In-Out fee plus storage from the date received to the date of removal, no free storage apply to these items.

Any cargo left for more than 60 days with unpaid storages shall be deemed as abandoned and become property of All Cargo with no recourse or due process, and will be sold or recycled at our discretion.

Monthly Storage Rates: $225.00 fee per Motorcycle, $300.00 fee per Car, $600.00 fee per Boat, $900.00 fee per Heavy Machinery. Any other cargo must be quoted separately

In the event booking is rolled or vessel delayed and container can’t be ingated all charges for chassis and demurrages will be billed to the client. All charges arising from Customs Holds, Inspections, Delays at the port, and other related issues are the client's sole responsibility and must be paid immediately.

If the load plan is sent without the requirement to check the measurement, and it doesn’t fit, you will be liable for all associated charges, including but not limited to Drayage, Loading, and Unloading. Please verify the load plans if you are not sure.

 

3. INSURANCE AND CLAIMS

Cargo insurance is 1.5% of the cargo's value and must be obtained prior to delivery. By not electing cargo insurance, you wave all rights to claim any damages and shall be sole responsible for any damage claim, theft and other types of loss.

All Cargo Export is not responsible for any personal items that are delivered inside of the cars and not declared. All Cargo shall not be held responsible for any type of loss and have maximum liability of $500.00 per incident in case of negligence.

All Claims shall be filed within 7 days of unloading cargo. No claim will be accepted without detailed photos inside the container clearly showing the damage and its cause.

 

4. PAYMENTS and TERMS

Yor term is Net 7 paid on or before invoice comes due. If the shipping line or other vendors require prepayment or payment due on receipt, your terms for those transactions will reflect that.

All past-due invoices are subject to a 3% finance charge billed monthly.

All past-due booking invoices shall be billed a $250.00 late payment fee and a 3% finance charge.

All Cargo has right to put hold on all services provided including but not limiting to release of containers or cars. All payments must be applied to the oldest invoices first.

All past-due invoices at the time of payment, including Ocean Freight, Loading, Inland, Storage, Finance, and all other Charges, must be paid in Full prior to the release of any container.

No Cash Deposit. All Cash deposits will be penalized with a $500.00 or 25%, whichever is greater from the amount of the deposit

  

5. DISMANLING

The dismantling shipment invoice and all associated charges must be paid before loading is completed in full. The client has 21 days to deliver cars and submit a work order for dismantling. After 21 days storage fee shall apply. Partial orders are not accepted.