5 Red Flags When Choosing a Logistics Partner
Choosing the right logistics partner can make — or break — your business. Whether you’re shipping vehicles, heavy machinery, or containerized goods, your logistics provider is the bridge between your cargo and the world.
Unfortunately, not every company delivers on its promises. Delays, hidden fees, damaged cargo, and poor communication can cost you thousands of dollars — and your reputation.
To help you make the right choice, here are 5 red flags to watch out for when choosing a logistics partner in 2025
No Physical Office or Clear Location
A legitimate logistics company should have a verifiable physical address — especially if it’s near a major port.
If the business operates only online, avoids showing its warehouse or office location, or refuses to provide a visit or video call, that’s a major red flag.
✅ Tip: Always check Google Maps, company photos, and port proximity.
At All Cargo Export, for example, our headquarters are located just 15 minutes from the Port of Savannah, allowing us to handle vehicles quickly and efficiently.
Unrealistically Low Prices
If the price seems too good to be true — it probably is.
Some companies offer extremely low quotes upfront, only to add hidden fees later for insurance, loading, or port handling. These surprises can double your total cost.
✅ Tip: Look for transparent pricing and itemized quotes.
A professional company will explain what’s included: container loading, customs clearance, insurance, and documentation.
Poor Communication or Slow Response
Your cargo is valuable — and you deserve updates.
If your potential logistics partner takes days to reply, gives vague answers, or doesn’t share tracking details, that’s a major warning sign.
Reliable logistics partners communicate before, during, and after shipment with clear updates and documentation.
✅ Tip: Test response speed before signing.
At All Cargo Export, we provide clients with photo reports and live communication from warehouse to port.
No Proper Documentation or License
Legitimate export companies must have operating licenses, port access credentials, and registered business numbers.
If your provider avoids questions about this or offers to “skip” paperwork to make shipping faster — that’s a serious risk.
✅ Tip: Always verify business registration and shipping permits.
Proper documentation protects both your cargo and your legal responsibility.
Lack of Transparency in Loading and Handling
The loading process is where most damage occurs — especially for vehicles.
If your logistics company doesn’t offer photo reports, loading videos, or insurance options, they may not have professional infrastructure or staff.
✅ Tip: Ask for visual proof — real photos, not stock images.
At All Cargo Export, every shipment is loaded professionally, secured, and documented with high-quality images sent directly to clients.
All Cargo Export: Professional, Transparent, Reliable
Located just 10 minutes from the Port of Savannah, All Cargo Export provides global vehicle and heavy equipment shipping with complete photo documentation and full customer support.
We make sure your cargo arrives safe, on time, and with zero surprises.